We thank you for your business.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return any item purchased from ocp.com that has not been quoted as NCNR (Non-Cancelable, Non-Returnable). All products built customer specifications are NCNR.
To be eligible for a return, your item must be unused and in the same condition that you received it. A 20% restocking fee will be assessed when products are accepted for return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us please, contact us.